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Frequently Asked Questions

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What do you need help on?

General

Who are we and more about Barbie Eyesland.

Product

Shelf life? Type of lenses? Materials? Get it answered.

Wear and Care

There's so many crucial tips that we always missed out!

Shipping

Where do we ship to, shipping details and tracking.

Orders

Having a problem with your orders? We can help you.

Refund

We're sorry if there's a mistake, but let's resolve it together!

General

Welcome to Barbie Eyesland, let's get to know each other better!

Products

We have 4 main categories of lenses for you to choose and let us help you make that decision in ease!

Wear and Care

It’s not hard to take care of your contact lenses/contact lens’ case! But here are some tips for you to make sure you get your gleaming eyes while staying safe! 

Shipping

Shipping can be a major headache for a lot of customers and we want to make your shopping experience as breezy as possible!

Orders

Before we place an order, there's so much we can ask! Let's answer those!

Refunds

We understand that you're unhappy with your purchases ☹️, let us know how can we help.

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